Latest business communications that you can setup within minutes. Professional business phone numbers, feature-rich and call from your desktop or any mobile device.
Fully cloud-based, our Hosted VoIP service offers you an easy and cost-effective solution to manage all your communications with best in-class range of functions at a fixed monthly cost.
Our VoIP system comes with advanced calling features including IVR, conferencing, call on the go, hunt groups, call queues, the remote access web or mobile app, simple online setup and much more.
In an era of technological advancements, UK small businesses are increasingly turning to hosted services to streamline their operations. Among the plethora of hosted options available, such as cloud computing and telephony, VoIP (Voice over Internet Protocol) phone systems have emerged as a game-changer.
In short, VoIP, is a revolutionary system that enables you to make phone calls over the internet instead of relying on traditional landline phone systems. This technology converts voice signals into digital data packets that can be transmitted effortlessly over the internet.
VoIP calls are notably cheaper than traditional landline calls, making international communication far more cost-effective. Whether it’s for official business matters or personal connections abroad, VoIP offers substantial savings to those bridging international boundaries.
A key advantage of VoIP systems is their flexibility and mobility. Users can access their VoIP number and its advanced features from virtually any device, be it a laptop, tablet, smartphone, or desktop computer, as long as there’s a stable internet connection. This flexibility empowers users to make and receive calls even while on the go.
VoIP systems are highly scalable and can easily adapt to a growing business. Adding or removing phone lines is a breeze, often as simple as downloading an app to a mobile or tablet device
VoIP systems come with an array of advanced features like voice-to-email, auto-attendant, voice messaging, conference calling, call diversion, and more—all included in the monthly package
VoIP systems seamlessly integrate with other communication tools such as email, instant messaging, and customer relationship management software, streamlining data management
VoIP services often provide detailed call analytics and reporting tools, which can be valuable for businesses to track performance and make data-driven decisions
VoIP calls are significantly cheaper since they are transmitted over the internet. Traditional landlines require extensive infrastructure, resulting in higher call costs based on duration and distance
Voice To Email Transcription
Music On Hold
Call Analytics & Reporting
Security & Encryption
Easy Setup and Management
Integration with Business Tools
Mobile & Desktop Calling
Local or national Number
While VoIP systems are generally reliable, certain factors can influence call quality
Good Internet Connection
A stable internet connection is crucial for high-quality VoIP calls. Poor connectivity can result in call quality issues and dropped calls.
Reliable Service Provider
Selecting a reputable VoIP service provider with a solid track record of uptime is essential. Thoroughly researching VoIP service providers and reading reviews can help you make an informed choicev
It’s prudent to have a backup plan in case of power or internet outages. Some VoIP service providers offer backup power options or the ability to forward calls to another phone number during outages
VoIP (Voice over Internet Protocol) allows you to communicate over the internet. Traditional phone lines will soon become obsolete and the future to make calls will be dependent on the internet. VoIP has many benefits and functions at a lower cost for businesses.
The quality of your call depends on the speed and reliability of your internet. You can achieve HD voice quality.
It is dependent on how many members of staff and what features they will require to be fully productive. We have designed packages that suit your business requirements.
Softphone is short for “software telephone,” which is a software application that allows users to make voice calls, video calls, and send text messages over the internet using a computer or mobile device, typically through Voice over IP (VoIP) technology. Softphones are essentially virtual phones that run on computers or mobile devices instead of dedicated hardware phones
No, but you can include a broadband service from one of our packages. If you already have internet connectivity in your business then you should have no problems with speed or reliability. Just need to make sure that you connection is stable and reliable.
No, there are no limitations as you can make as many calls, users, and phone numbers as required. You simply need to assure that your internet connection is fast and stable.
Unfortunately, you will not be able to connect calls if you have a power-cut, as our system works over the internet therefore your router/modem will be down. Solution is if you have backup power which will power the router. Alternatively, you can forward calls to your mobile.
A virtual telephone number is a number that lives in ‘the cloud’ which isn’t actually connected to a fixed telephone line. Calls to this number can be diverted anywhere, in most instances to your mobile.
No, VoIP phone is easy to move and change. All you need is access to a stable and reliable broadband connection. All you need to do is take your VoIP phone system to your new premise and connect your computers and handsets and you will be able to start making and receiving calls.
Yes, there are many technological advances which we can support your business when shifting to remote working whether it’s from your home or any other remote location. VoIP has made a major impact on how business are run remotely, resulting in maintaining productivity, efficiency and communication.
Mobile data SIM-only deal provides you with a SIM card that allows your device to access mobile data services. It’s a convenient option if you already have a compatible device and want to choose a data plan separately without getting a new phone. This type of plan is common for individuals who prefer flexibility in their mobile services and do not need a new phone as part of their plan.
Small business startups refers to newly established businesses that are in their initial stages of operation and are characterised by their small size in terms of workforce, revenue, and scale of operations. These businesses are often founded by entrepreneurs or individuals with a business idea they want to bring to fruition.
No, but you can include a broadband and phone deal service from one of our packages. If you already have internet connectivity in your UK small business then you should have no problems with speed or reliability. Just need to make sure that you connection is stable and reliable.